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Home » How to Resolve P6 and Purple Screen Error in Roku Devices?

How to Resolve P6 and Purple Screen Error in Roku Devices?

Roku issues

 

Having a Roku player at home means that there is nothing else you require to fulfill your entertainment related needs. Roku opens up a new door of entertainment for you, a world, which you have never seen ever before. But, Roku is not a flawless device and can malfunction at times. Those who are using Roku have faced a number of errors in the past, out of which, error P6 is the most common one. Let us discuss ways to fix this error.

There are many self-proclaimed Roku support websites who suggest Roku users perform a factory reset. As we all know that performing a factory reset is going to remove everything that you have added and saved on your Roku device. Every channel, every modification, and settings that you have done would have been lost. But, since you don’t have to do a factory reset, no settings would be lost and all your information is saved. There is no need to go to Roku help and support for any assistance.

If you want to know how to resolve P6 Error, then here are some steps that you will have to follow:

Step 1: I’m assuming that you have turned on your Roku device and you are on the home screen, so you need to press a few buttons in the same order in which I’ll mention them. Here are the buttons: Home 3x, Up 2x, Right, Left, Right, Left, Right. Don’t look at the screen because there will be weird messages. Press the button quickly.

Step 2: Once you press all the buttons, you will have to press ‘OK’, as it will enable the installer, and after that, the device will restart. The next part is to enable the developer mode and when you do so, you will be asked to enter the password. As you don’t know what the password would be, so set a new password. With this, the device will go into the developer mode. Also, the Roku device will reboot.

Step 3: You are again going to see the home screen, and when you do, follow the procedure of ‘Step 1’ because you will have to go to the developer settings screen.

Step 4: Now, press OK to disable the installer. This will also reboot the device and take it out of the developer mode. Now, the Time Warner Cable app is going to work, and your ‘P6 Error’ is now resolved.

Now, there is another issue that people have been facing in Roku device and i.e., ‘Purple Video Screen’. Here is how you can get rid of this issue once and for all, that too, without going to Roku com link.

Step 1: Start with unplugging the power of the Roku player.

Step 2: After that, unplug the HDMI cable from the Roku player.

Step 3: The same thing needs to be done for TV. Plug out the HDMI cable from the back of your television.

Step 4: The next thing would be, unplugging the power cable from the television.

Step 5: Hold on for a minute and then, put the power cable back on the TV and turn the TV on.

Step 6: Connect HDMI cable to Roku as well as the TV.

Step 7: Power up your Roku now. You don’t have to enter any Roku link code like many companies would mention in their troubleshooting process.

The problem of the purple screen is gone, and your Roku device will work normally. If there is any issue, then log onto Roku.com support. They are the ones who will resolve the issue in the best way.

If you think that there is a problem in your Roku account after the whole process that we discussed above, then you can perform Roku account setup again.

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